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Crisis Management and Communication Course

Crisis Management and Communication Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This Crisis Management and Communication Course provides you with a practical toolkit to manage product problems, safety incidents, and public scrutiny with confidence. Learn to identify stakeholders, evaluate risks, respond in the first 72 hours, work with internal teams, create clear messages, select appropriate channels, comply with regulatory requirements, and restore trust after a crisis using proven, ready-to-use templates.

Elevify advantages

Develop skills

  • Stakeholder mapping: identify key audiences and establish clear crisis objectives quickly.
  • Crisis risk assessment: rapidly evaluate safety, legal, and reputational risks.
  • 72-hour action plans: develop straightforward playbooks, KPIs, and response checklists.
  • High-impact messaging: create concise statements, FAQs, and scripts for all channels.
  • Post-crisis recovery: handle regulators, restore trust, and improve future playbooks.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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