Parcel Handling & Courier Operations Course
Gain mastery in parcel handling and courier operations, covering hub flow, routing logic, labelling, safety protocols, and incident resolution. Develop skills to reduce errors, increase throughput, and maintain fast, accurate, audit-compliant logistics networks. Ideal for boosting operational efficiency in courier services.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with essential skills for efficient parcel handling and courier operations. You will learn to detect incidents, manage damaged labels, handle hazardous materials, communicate effectively, perform smooth hand-offs, and conduct shift handovers. Gain expertise in hub flow, routing logic, barcode scanning, ergonomics, PPE usage, and quality checks to minimise errors, ensure staff safety, and enhance overall performance.
Elevify advantages
Develop skills
- Incident management: quickly resolve parcel issues using standard procedures and service agreements.
- Hub flow optimisation: streamline staging, sorting, and dispatch for maximum efficiency.
- Barcode and label expertise: troubleshoot scan errors with relabelling and backup methods.
- Routing logic application: implement rules based on service levels, postcodes, dimensions, and weight.
- Safety and quality assurance: apply ergonomic practices and checks to prevent sorting mistakes.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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