Airport Ground Staff Course
This course equips learners with essential skills for airport ground staff roles, including check-in, baggage management, gate operations, load control, ramp safety, and maintaining on-time performance. Participants will learn to make swift, informed decisions that prioritise flight safety, operational efficiency, and clear passenger communication, preparing them for real-world aviation environments.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain practical skills for airport ground operations through this focused course. Cover check-in procedures, baggage handling regulations, gate management, boarding processes, and carry-on luggage oversight. Understand aircraft weight and balance fundamentals, load planning, and teamwork with ramp and cabin crews. Enhance communication abilities, manage flight delays effectively, ensure punctual departures, and respond appropriately to ramp emergencies and refuelling tasks.
Elevify advantages
Develop skills
- Master ground operations for safe and punctual aircraft turnarounds with expert accuracy.
- Develop load control expertise in weight, balance, and trim for secure aircraft departures.
- Handle check-in and baggage efficiently, including regulations, fees, and special handling.
- Manage gate and boarding processes smoothly, covering standbys, carry-ons, and announcements.
- Respond swiftly to ramp safety issues and incidents using established procedures.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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