Free course
US$0.00
Premium course
US$30.90
Telecollections Technician Course
Boost your call centre career with our Telecollections Technician Course, designed for professionals looking to master the essential skills needed for debt collection. Learn proper time management, the legal and ethical ways of doing things, and better communication skills. Get good at handling worries people have, ways to negotiate, and keeping customers happy. This short, quality course will help you get good at managing many accounts, making sure things stay private, and keeping a good attitude, and you can do it all at your own pace.
- Get good at time management: Put tasks in order and manage many accounts properly.
- Know the law: Understand the debt collection laws and the right and wrong ways of doing things.
- Deal with worries: Know and deal with the usual worries customers have in a good way.
- Talk clearly: Use empathy, listen carefully, and talk straight to the point.
- Make customers happier: See how happy customers are and make things better for them.

from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Boost your call centre career with our Telecollections Technician Course, designed for professionals looking to master the essential skills needed for debt collection. Learn proper time management, the legal and ethical ways of doing things, and better communication skills. Get good at handling worries people have, ways to negotiate, and keeping customers happy. This short, quality course will help you get good at managing many accounts, making sure things stay private, and keeping a good attitude, and you can do it all at your own pace.
Elevify advantages
Develop skills
- Get good at time management: Put tasks in order and manage many accounts properly.
- Know the law: Understand the debt collection laws and the right and wrong ways of doing things.
- Deal with worries: Know and deal with the usual worries customers have in a good way.
- Talk clearly: Use empathy, listen carefully, and talk straight to the point.
- Make customers happier: See how happy customers are and make things better for them.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course