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Stress & Relaxation Techniques for Call Center Agents Course

Stress & Relaxation Techniques for Call Center Agents Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This practical course equips call centre agents to identify stress triggers, avoid burnout, and maintain composure amid ongoing performance demands. Master rapid breathing exercises, posture adjustments, and mindfulness practices for use between calls, create achievable daily schedules, and foster enduring resilience through enhanced sleep, physical activity, and balanced eating. Acquire effective methods to establish personal limits, access assistance, and articulate workload issues confidently.

Elevify advantages

Develop skills

  • Design daily stress management plans with practical routines suited to each shift.
  • Apply in-call self-control using quick breathing, posture corrections, and mindfulness techniques.
  • Detect burnout early by recognising warning signs and taking preventive steps.
  • Communicate boundaries effectively and seek appropriate support for workload.
  • Build resilience through improved sleep, exercise, and recovery practices for sustained energy.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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