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Live Chat Coordinator Course

Live Chat Coordinator Course
from 4 to 360h flexible workload
certificate recognized by MEC

What will I learn?

Boost your call centre career with our Live Chat Coordinator Course, crafted to improve your skills in quality assurance, communication, and time management. Become proficient in active listening, clear communication, and handling tricky conversations to increase customer satisfaction. Learn to prioritise tasks, motivate teams, and solve problems effectively. Gain expertise in performance monitoring and feedback, ensuring ongoing improvement. Sign up now to transform your customer service approach and thrive in the fast-paced environment of live chat coordination.

Elevify advantages

Develop skills

  • Master active listening for excellent customer engagement.
  • Put quality standards into practice to improve service delivery.
  • Improve time management for effective task prioritisation.
  • Develop innovative solutions for effective problem-solving.
  • Increase customer satisfaction through personalised experiences.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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