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Live Chat Coordinator Course
Boost your call centre career with our Live Chat Coordinator Course, crafted to improve your skills in quality assurance, communication, and time management. Become proficient in active listening, clear communication, and handling tricky conversations to increase customer satisfaction. Learn to prioritise tasks, motivate teams, and solve problems effectively. Gain expertise in performance monitoring and feedback, ensuring ongoing improvement. Sign up now to transform your customer service approach and thrive in the fast-paced environment of live chat coordination.
- Master active listening for excellent customer engagement.
- Put quality standards into practice to improve service delivery.
- Improve time management for effective task prioritisation.
- Develop innovative solutions for effective problem-solving.
- Increase customer satisfaction through personalised experiences.

from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Boost your call centre career with our Live Chat Coordinator Course, crafted to improve your skills in quality assurance, communication, and time management. Become proficient in active listening, clear communication, and handling tricky conversations to increase customer satisfaction. Learn to prioritise tasks, motivate teams, and solve problems effectively. Gain expertise in performance monitoring and feedback, ensuring ongoing improvement. Sign up now to transform your customer service approach and thrive in the fast-paced environment of live chat coordination.
Elevify advantages
Develop skills
- Master active listening for excellent customer engagement.
- Put quality standards into practice to improve service delivery.
- Improve time management for effective task prioritisation.
- Develop innovative solutions for effective problem-solving.
- Increase customer satisfaction through personalised experiences.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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