Prevention and Security Agent Course
In the Prevention and Security Agent Training, participants master risk evaluation in malls, swift incident handling, and expert reporting techniques. Develop vital private security competencies to oversee crowds, address crises, safeguard property, and liaise effectively with authorities and supervisors, ensuring a secure environment for all.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with essential skills to manage security risks in shopping centres effectively. You will cover legal responsibilities, conducting risk assessments, planning patrols, controlling access, operating CCTV systems, and maintaining accurate logs. Gain hands-on experience in responding to incidents like theft, fires, medical emergencies, and disputes, along with proper reporting procedures, liaising with management and emergency services, and clear communication to ensure visitor safety and seamless operations.
Elevify advantages
Develop skills
- Master incident reporting: produce precise, court-admissible security logs swiftly.
- Conduct mall risk checks: identify hazards, vulnerabilities, and compliance issues rapidly.
- Apply tactical responses: manage theft, brawls, fires, and crowds with poise.
- Operate CCTV and manage evidence: record, secure, and relay footage properly.
- Practise de-escalation and client service: resolve disputes while upholding centre reputation.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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