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Working With Difficult People Course
Improve your career, especially in fields like firefighting, with our 'Course on How to Deal with Challenging People'. It's designed to give you the skills you need when things get tough. Learn how to lead and influence without being in charge, motivate your team, and make positive changes that last. Create a good team environment by building trust, working together, and including everyone. Get good at handling stress and communicating well to sort out disagreements and understand how teams work. Make yourself even better at your job today.
- Influence without being in charge: Get good at persuading people so you can lead well, no matter the situation.
- Sort out disagreements: Develop skills in negotiating and helping people find common ground so your team can work together smoothly.
- Handle stress: Learn ways to stay calm and help others when things get tough.
- Build trust within the team: Encourage respect and working together to create a positive environment.
- Communicate well: Get better at listening and giving feedback so everyone understands each other clearly.

from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Improve your career, especially in fields like firefighting, with our 'Course on How to Deal with Challenging People'. It's designed to give you the skills you need when things get tough. Learn how to lead and influence without being in charge, motivate your team, and make positive changes that last. Create a good team environment by building trust, working together, and including everyone. Get good at handling stress and communicating well to sort out disagreements and understand how teams work. Make yourself even better at your job today.
Elevify advantages
Develop skills
- Influence without being in charge: Get good at persuading people so you can lead well, no matter the situation.
- Sort out disagreements: Develop skills in negotiating and helping people find common ground so your team can work together smoothly.
- Handle stress: Learn ways to stay calm and help others when things get tough.
- Build trust within the team: Encourage respect and working together to create a positive environment.
- Communicate well: Get better at listening and giving feedback so everyone understands each other clearly.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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