General Intelligence Course
The General Intelligence Course equips public managers to design effective service centres, perform rapid data diagnostics, manage risks, and produce clear, compelling briefs to inform mayors and municipal leaders for improved decision-making.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course teaches designing and managing public service welcome centres, covering legal frameworks, vulnerable groups, and multi-service governance. Gain skills in stakeholder analysis, funding organisation, risk assessment in digital, financial, and operational areas, plus crafting evidence-based briefs with quick research, data analysis, and actionable recommendations for leaders.
Elevify advantages
Develop skills
- Stakeholder mapping: identify key players and align municipal goals swiftly.
- Policy brief writing: create concise, evidence-based reports for leaders quickly.
- Rapid diagnostics: gather, analyse and summarise public data efficiently.
- Service centre design: develop integrated, user-friendly municipal front offices.
- Risk management: identify operational, digital and political risks and address them promptly.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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