Lesson 1Urgent care and stabilisation: protocols for skinny or breathing-troubled animals, basic fluid treatment, wound care, pain checks and pain relief signsLooks at quick checks for skinny or breathing-compromised animals, safe oxygen help, basic fluid treatment, cleaning and wrapping wounds, and organised pain checks to ensure timely and proper pain relief under vet guidance.
Primary survey and triage categories at intakeRecognizing respiratory distress and cyanosisSafe oxygen delivery and positioning techniquesFluid therapy indications and monitoring basicsWound cleaning, bandaging, and pain scoringLesson 2First physical exam list for dogs, cats, and small mammals (temperature, water levels in body, body state, breathing/stomach signs)Gives a clear intake exam list for dogs, cats, and small mammals, including vital signs, body water levels, body condition, and main system checks, helping staff spot problems and quickly pass to vets.
Safe handling for dogs, cats, small mammalsMeasuring temperature, pulse, and respirationAssessing hydration and body condition scoreScreening for respiratory and GI abnormalitiesDocumenting exam findings and concernsLesson 3Medical record keeping and ID: microchipping, temporary ID bands, intake papers, photos and notes on health findingsTeaches making full, clear medical records at intake, giving and checking unique IDs, microchipping, temporary ID bands, and taking photos of animals and health issues to aid ID, care, and legal matters.
Standardized intake medical history formsAssigning shelter IDs and collar bandingMicrochip scanning and new chip placementPhotographing animals and key lesionsStoring and backing up digital recordsLesson 4Parasite control at intake: worming plans by age and type, flea/tick treatments, checking for outer parasitesSets out steps for parasite control on arrival, including stool checks, worming suited to age and type, flea and tick prevention, and thorough checks for outer parasites, noting treatments and bad reactions.
Common internal and external parasites seenFecal sample collection and test optionsAge and species based deworming protocolsFlea and tick product selection and safetyRecording treatments and follow‑up dosesLesson 5Standards for medical okay for adoption: treatment steps, neuter timing, follow-up health promises for new ownersSets medical okay standards for adoption, covering illness fix or control, finishing key treatments, spay or neuter timing, and sharing ongoing health needs and follow-up duties with new owners.
Minimum health standards for adoptionTracking treatment milestones and outcomesDetermining safe spay or neuter timingCommunicating chronic care needs to adoptersPost‑adoption medical follow‑up planningLesson 6Vaccination plans at intake: key vaccines, timing, live vs killed types, vaccine reactions and recordsCovers main intake vaccines for dogs and cats, suggested timing by age and health, differences in live and killed vaccines, spotting reactions, and proper recording for legal and health tracking.
Core vaccines for dogs and cats at intakeTiming by age, pregnancy, and health statusModified live versus killed vaccine selectionRecognizing and responding to vaccine reactionsRecording vaccines and lot numbers in recordsLesson 7Medicine handling for long-term cases (like heart pills): owner handover checks, medicine list checks, ongoing care plansShows how to check owner-handed animals with ongoing illnesses, confirm current meds, match medicine lists, and plan ongoing care with vets to keep things safe, on track, and with clear follow-ups.
Interviewing owners about chronic conditionsCollecting and verifying prior prescriptionsMedication reconciliation and interaction checksCoordinating refills and dosing schedulesFlagging special monitoring needs in recordsLesson 8Isolation, quarantine, and grouping: shelter movement, isolation time, protective gear and cleaning between groupsExplains setting up and sticking to isolation, quarantine, and grouping plans, including movement flow, cage spots, gear use, and cleaning between groups to curb disease while keeping care kind and staff safe.
Designing clean and dirty traffic flow pathsCriteria for isolation versus quarantine useCohorting by species, age, and risk factorsPPE selection, donning, and doffing stepsCleaning and disinfection between cohortsLesson 9Infection checks at intake: main germs, when to test (FeLV/FIV, parvovirus, distemper, kennel cough, breathing tests)Introduces common infection risks on arrival, like FeLV, FIV, parvovirus, distemper, and breathing germs, and when and which to test, right sample collection, and result reading and noting.
Core canine and feline infectious risksFeLV and FIV testing indications and timingParvovirus and distemper test selectionRespiratory panels and kennel cough testingRecording and communicating test results
