Ambulance Dispatcher Training
Gain expertise in ambulance dispatching under pressure. The training covers EMS call prioritisation, CAD system workflows, hospital routing, resource allocation across multiple units, and safety ethics. This ensures you effectively support paramedic teams, enhancing patient outcomes in every emergency response scenario.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with essential skills to handle high call volumes, prioritise emergencies, and deploy ALS/BLS units efficiently. You will master hospital selection, CAD processes, radio protocols, and managing multiple incidents. It also includes safety measures, ethical decision-making, documentation, and incident command for confident coordination of complex emergencies.
Elevify advantages
Develop skills
- Rapid triage of high-risk calls using established dispatch protocols.
- Strategic deployment of multiple units, including ALS/BLS resource management.
- Intelligent hospital routing to appropriate trauma, paediatric, and specialist facilities.
- Proficient use of CAD and radio for incident timelines, updates, and rerouting.
- Ethical and safe dispatch practices to safeguard crews and patients during shortages.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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