Medical Regulation Assistant Training
This training equips Medical Regulation Assistants with essential skills for handling emergency calls effectively. Learners master triage using ABC/CAB protocols, structured questioning for fast data collection, accurate dispatch documentation with SBAR handovers, smart resource allocation to appropriate services like BLS or ALS, and calm communication under pressure. The course improves patient safety, speeds up response times, reduces risks, and enhances team coordination for better hospital management every shift.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain practical skills to manage emergency calls confidently, covering triage with ABC/CAB priorities, structured questioning scripts, accurate dispatch documentation, resource matching to BLS/ALS/specialty care, and clear high-stress communication for safer, faster patient outcomes.
Elevify advantages
Develop skills
- Emergency call triage using ABC/CAB rules for rapid priorities.
- Structured questioning with scripts to gather key data quickly.
- Dispatch documentation with concise, compliant notes and SBAR handovers.
- Resource allocation matching needs to BLS, ALS, and specialty hospitals.
- High-stress communication staying calm and supporting callers.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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