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Patient Communication Skills Course

Patient Communication Skills Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Gain skills to manage challenging patient interactions with poise using clear language, empathy, and de-escalation tactics. Master SPIKES for breaking bad news, rehearse realistic dialogues and family conferences, plan follow-ups, and adopt self-care routines to prevent burnout while enhancing teamwork in healthcare environments.

Elevify advantages

Develop skills

  • Master tough conversations using SPIKES protocol, tone control, and body language effectively.
  • Explain medical diagnoses in simple terms with teach-back methods and no jargon.
  • Quickly calm emotional situations like anger, denial, or fear using empathy techniques.
  • Conduct effective family meetings to align goals, address DNR orders, and record decisions.
  • Safeguard your wellbeing and team through debriefs, spotting burnout, and seeking support.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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