Patient Communication Skills Course
This course equips healthcare workers with vital skills for compassionate patient talks, especially tough ones like delivering bad news and end-of-life discussions. Participants gain practical scripts, de-escalation methods, family meeting strategies, and self-care practices to boost confidence, cut burnout, and improve team collaboration in real clinical settings.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain skills to manage challenging patient interactions with poise using clear language, empathy, and de-escalation tactics. Master SPIKES for breaking bad news, rehearse realistic dialogues and family conferences, plan follow-ups, and adopt self-care routines to prevent burnout while enhancing teamwork in healthcare environments.
Elevify advantages
Develop skills
- Master tough conversations using SPIKES protocol, tone control, and body language effectively.
- Explain medical diagnoses in simple terms with teach-back methods and no jargon.
- Quickly calm emotional situations like anger, denial, or fear using empathy techniques.
- Conduct effective family meetings to align goals, address DNR orders, and record decisions.
- Safeguard your wellbeing and team through debriefs, spotting burnout, and seeking support.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to switch platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.

André FelipePrompt Engineering Student
FAQ
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course