Interpersonal Skills for Healthcare Professionals Course
Elevate your patient interactions and team dynamics with actionable techniques for empathetic listening, conflict resolution, and precise communication. This targeted course equips healthcare workers to foster trust, manage stress, and enhance collaboration using evidence-based practices in clinical settings, ultimately improving care quality and workplace harmony.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Enhance interpersonal skills through a concise, hands-on course emphasising empathetic and clear communication in healthcare environments. Master active listening, body language interpretation, and proven methods for teamwork, conflict management, and shift handovers. Engage with practical scenarios, de-escalation techniques for upset patients, rapid response strategies, and develop a tailored action plan backed by reliable, research-supported materials.
Elevify advantages
Develop skills
- Develop empathetic listening by practising active engagement and affirmation during patient consultations.
- Master nonverbal communication using body posture, gaze, and personal space to rapidly establish rapport.
- Acquire de-escalation skills with concise scripts to soothe patient anger, fear, or distress effectively.
- Implement team handover protocols like SBAR, I-PASS, and I-statements for seamless information transfer.
- Create personal action plans featuring 3–5 everyday routines to cultivate empathy and alleviate workplace stress.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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