Tourist Management Course
This course equips participants with essential skills to manage and optimize city tour operations, leveraging technology and best practices to enhance service quality and guest satisfaction.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Tourist Management Course teaches you how to manage efficient and dependable city tours by applying clear guidelines, clever technology, and straightforward procedures. You'll discover ways to enhance timeliness, interaction, assembly spots, and dealing with grievances, all while monitoring key indicators such as prompt starts, contentment levels, and recommendations. Featuring hands-on resources, brief training sessions, and a clear plan for the upcoming season, this course enables you to swiftly elevate service standards and improve visitor feedback.
Elevify advantages
Develop skills
- Optimising tour operations: create seamless workflows for before, during, and after tours.
- Managing tours with technology: apply CRM systems, GPS tracking, and automation in everyday tasks.
- Establishing service quality procedures: develop checklists, shift handovers, and timeliness rules efficiently.
- Excelling in guest feedback: design surveys, monitor performance metrics, and resolve issues promptly.
- Designing city tour services: formulate precise meeting locations, narratives, and safety instructions.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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