Seasonal Rental Concierge Training
Master seasonal rental concierge skills to boost guest satisfaction, handle incidents confidently, streamline check-in and check-out processes, and design memorable local experiences that drive 5-star reviews and repeat bookings in the travel and tourism market. This training equips you with practical tools, proven scripts, SOPs for maintenance and refunds, and strategies to reduce issues and keep guests returning.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This training provides practical tools to manage seasonal rentals confidently. Learn proven scripts for pre-arrival, check-in, and incident response, plus SOPs for maintenance, refunds, and noise complaints. Create digital welcome guides, tailored local itineraries, and smooth check-out processes to boost reviews, minimise issues, and encourage repeat guests season after season.
Elevify advantages
Develop skills
- Guest communication mastery with clear, timely scripts from pre-arrival to checkout.
- Local experience design by building tailored beach-town itineraries for every guest type.
- Self check-in systems setup including secure smart locks, flows, and troubleshooting.
- Incident response skills to handle complaints, refunds, and vendor coordination quickly.
- Digital welcome guides creation with concise, multilingual house manuals and local tips.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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