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Hotel Receptionist Training

Hotel Receptionist Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Enhance front desk abilities through practical training on check-in, check-out, reservations, upgrades, overbooking management, guest communication, complaint handling, service recovery, billing, payments, corporate folios, time management, multitasking, professional behaviour, PMS entries, shift handovers, and coordination with hotel departments.

Elevify advantages

Develop skills

  • Master reservations by confidently managing overbookings, upgrades, and walk-in guests.
  • Excel at front desk tasks including seamless check-ins, check-outs, and room assignments.
  • Develop precise hotel billing skills for payments, folios, refunds, and accurate audits.
  • Learn effective service recovery strategies to quickly resolve complaints, noise issues, and difficult guests.
  • Enhance professional communication for team coordination, incident logging, and handling busy shifts.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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