Hotel Management Short Course
This short course equips hotel managers with essential skills to streamline operations, boost guest satisfaction, and increase revenue through practical strategies in front office, housekeeping, team management, and upselling.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Hotel Management Short Course provides practical tools to manage a smooth, guest-oriented property. Learn to optimise front office operations, accelerate check-in processes, and coordinate housekeeping for timely room preparation. Establish solid daily team routines, manage complaints confidently, address service problems, and apply straightforward KPIs, upsells, and 90-day action plans to enhance satisfaction and revenue swiftly.
Elevify advantages
Develop skills
- Guest recovery mastery: resolve complaints quickly with clever, low-pressure offers.
- Quick check-in systems: design 4–6 step workflows that reduce queues and improve reviews.
- Revenue-focused upselling: pitch upgrades and add-ons clearly without guest resistance.
- Team coaching habits: run short trainings, standups, and feedback that elevate service.
- Housekeeping coordination: align room status, maintenance, and early check-in flow.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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