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Hotel Front Desk & Reservations Training Course

Hotel Front Desk & Reservations Training Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course equips you with hands-on abilities to handle calls, ensure precise bookings, and operate Property Management Systems effectively. Master check-in and check-out processes, verify payments and IDs, prevent overbookings, use guest interaction scripts, and resolve conflicts. Employ practical checklists, enhance time management, stay composed under stress, and provide top-notch, efficient service on every shift.

Elevify advantages

Develop skills

  • Professional booking management: handle, record and verify reservations quickly.
  • Skilled PMS usage: perform check-ins, check-outs, folios and room stock control.
  • Overbooking management: avoid problems, reassign rooms and ensure guest happiness.
  • Billing and dispute expertise: correct accounts, handle payments and settle issues.
  • Front desk efficiency: follow checklists, manage priorities and remain composed.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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