Guest House Training
Gain expertise in running a small coastal guest house or B&B, covering check-in procedures, lean staffing, safety protocols, guest satisfaction strategies, review handling, and revenue optimisation. Develop smooth operational workflows, confident conflict management, and proven tactics to thrive in the competitive tourism sector today.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with essential skills to manage a successful coastal guest house or B&B. Master efficient check-in and check-out processes, basic safety and maintenance, daily workflows for a small 6-room property, friendly house rules, guest communication, front-desk operations, review management, budget-friendly marketing, key metrics, and effective conflict resolution to enhance ratings and occupancy.
Elevify advantages
Develop skills
- Optimise guest house operations: manage check-in, checkout, and daily tasks for a 6-room setup effortlessly.
- Enhance guest experiences: create effective house rules, signage, and welcoming coastal hospitality.
- Improve front-desk efficiency: streamline staff scheduling, housekeeping, and administrative duties quickly.
- Drive reputation and revenue: elevate reviews, ADR, RevPAR, and secure more direct bookings.
- Resolve conflicts professionally: address complaints, noise issues, and service recovery with skill and poise.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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