Luxury Hospitality Course
This course equips hospitality professionals with essential skills to deliver exceptional luxury service, focusing on personalization, guest journey optimization, and technology integration to enhance satisfaction and revenue.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Luxury Hospitality Course teaches you how to provide refined, personalised service from pre-arrival to post-stay. Learn practical tools for staff training, VIP briefings, in-room details, F&B and spa customisation, guest journey mapping, and technology integration. Master luxury service recovery, protect guest data, and implement clear SOPs that boost satisfaction, reviews, and revenue quickly.
Elevify advantages
Develop skills
- Luxury guest journey design: map, refine and elevate every touchpoint.
- Personalised stay crafting: tailor rooms, F&B, spa and activities from guest data.
- VIP arrival and check-in mastery: choreograph seamless, memorable welcomes.
- Service recovery for luxury guests: resolve failures with empathy and ROI in mind.
- Guest data and tech for hospitality: use PMS, CRM and privacy rules to personalise.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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