APMR Agent Training
APMR Agent Training develops your expertise in assisting passengers with reduced mobility through safe mobility support, quick medical responses, effective communication, and coordination with airport teams. Gain confidence in handling wheelchairs, guide dogs, emergencies, and peak-time demands while adhering to IATA, ICAO, and local regulations for dignified service in all airport scenarios.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with essential skills to help passengers with reduced mobility safely and effectively. You will master health checks and emergency procedures, communicating clearly with passengers who have limited English or are blind, proper wheelchair handling and transfers, managing guide dogs, accurate documentation, and working seamlessly with airlines, security, and medical staff to ensure compliant and respectful travel experiences.
Elevify advantages
Develop skills
- Emergency response for unwell passengers: act swiftly, document accurately, and coordinate effectively.
- Safe mobility and wheelchair assistance: execute confident transfers and boarding procedures.
- Clear communication with low-vision and low-English passengers: remain calm, respectful, and precise.
- Peak-time triage skills: assess needs rapidly and prioritise PRM support.
- Regulatory compliance for PRM and service animals: follow IATA, ICAO, and local guidelines.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to switch platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.

André FelipePrompt Engineering Student
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