Head Waiter / Dining Room Manager Course
This course equips you to excel as a Head Waiter or Dining Room Manager in bars and restaurants. You will learn to script guest journeys, manage allergies and incidents, coordinate teams during peaks, and use performance metrics to elevate service quality, speed up table turnover, and increase guest satisfaction across all shifts.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain hands-on skills to assess dining operations, improve seating arrangements, and enhance service flow from guest welcome to goodbye. Master scripting guest interactions, handling allergies and incidents, managing busy periods, and effective team communication. Build strong leadership through defined roles, key performance indicators, and quick training sessions to ensure your staff provides swift, safe, and reliable service on every shift.
Elevify advantages
Develop skills
- Service assessment: review guest experiences, resolve delays, and increase table turnover.
- Guest interaction planning: create scripts for greetings, sales boosts, and goodbyes to grow revenue.
- Allergy and incident management: control hazards, record problems, and safeguard the establishment.
- Team direction: instruct personnel, allocate areas, and handle high-demand service smoothly.
- Performance guidance: monitor key indicators, conduct practice sessions, and rapidly improve standards.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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