Telecommunications Software Training
Gain expertise in IP/MPLS, NMS/OSS tools, KPIs, and troubleshooting playbooks to maintain stable, high-quality carrier networks. Perfect for telecom engineers seeking practical skills in VoIP, VPN, mobile backhaul, alarms, and multi-vendor setups. This course delivers hands-on training to enhance service reliability and meet SLAs effectively.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with practical skills to analyse packets, flows, and RTP streams, interpret KPIs, and swiftly resolve voice, VPN, and routing problems. Master NMS and OSS tools for designing dashboards and alarms, and apply proven troubleshooting playbooks. Through hands-on modules and real-world exercises, boost service quality, safeguard SLAs, and elevate network reliability.
Elevify advantages
Develop skills
- Master IP/MPLS backbone: configure, verify, and optimise carrier-grade services.
- Apply telecom KPIs: monitor latency, jitter, MOS and link to SLAs quickly.
- Harness NMS/OSS tools: create dashboards, reports, and multi-vendor workflows fast.
- Analyse packets, flows, RTP: identify VoIP and VPN issues using real captures.
- Use structured troubleshooting playbooks: isolate, resolve, and document faults confidently.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to switch platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.

André FelipePrompt Engineering Student
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