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office IT support course

office IT support course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This Office IT Support Course equips you with practical tools to confidently tackle everyday office IT challenges. Master step-by-step fixes for Word startup problems, sluggish or crashing Outlook, and network printer glitches. Gain expertise in secure remote access tools, effective user communication, precise ticket logging, and proactive maintenance to swiftly resolve issues and ensure seamless office operations.

Elevify advantages

Develop skills

  • Microsoft Office troubleshooting: rapidly resolve Word and Outlook problems in live office settings.
  • Network printer support: expertly diagnose and fix slow printing, blank pages, or print failures.
  • Remote helpdesk processes: efficiently triage, prioritise, and log support tickets professionally.
  • Secure remote assistance: safely operate remote tools with clear and user-friendly interactions.
  • Preventive IT upkeep: implement fast checks, backups, and procedures to reduce incident frequency.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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