messaging training
Messaging Training equips technology professionals with skills to produce clear, assured emails and instant messages. Participants learn to convert technical details into simple terms for non-technical executives, handle risk updates effectively, and apply ready-to-use templates and checklists. This leads to swifter, superior decision-making in professional settings, enhancing overall workplace communication.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course teaches you to craft clear and confident emails and instant messages that elicit quick, precise responses. You will learn to summarise updates, highlight risks, and simplify complex information into straightforward language for stakeholders. It covers professional communication styles, handling conflicts, and inclusive language, with hands-on templates, checklists, and tools for efficient updates, incident reporting, and urgent communications.
Elevify advantages
Develop skills
- Write clear status emails by quickly summarising known facts, uncertainties, and planned actions.
- Convert intricate technical concepts into simple language with executive-level impact summaries.
- Employ professional templates for emails and instant messages on incidents, access requests, and courteous reminders.
- Select appropriate communication channels and tones, such as formal emails versus brief, polite instant messages.
- Use succinct, inclusive, and culturally sensitive language across all technical communications.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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