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IT support technician training

IT support technician training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course equips you with hands-on skills for IT support roles, teaching ticket management, SLAs, Windows and Active Directory administration, network and printer troubleshooting, plus strong communication and remote support practices for quick issue resolution.

Elevify advantages

Develop skills

  • Wi-Fi and network diagnostics: Resolve connectivity problems using key command-line tools.
  • Printer and print server fixes: Quickly handle queues, spooler issues, and driver problems.
  • Windows and Active Directory recovery: Fix login failures, account locks, and domain connections.
  • User account setup and file permissions: Efficiently onboard staff and manage secure file access.
  • Expert help desk communication: Professionally manage tickets, meet SLAs, and deal with challenging customers.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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