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IT Support Technician Course
Master the essentials of IT support with our IT Support Technician Course, designed for technology professionals looking to boost their skills. Dig into spotting and fixing common technical problems, from software glitches to hardware faults. Learn good troubleshooting ways, use important IT support tools, and come up with ways to sort things out. Get better at talking to people so you can explain things in a way that's easy to understand and write clear instructions. Take your career to the next level with practical, top-notch training made for success in the real world.
- Sort out software problems: Learn how to find and fix software issues properly.
- Fix network problems: Learn how to troubleshoot and sort out connectivity issues well.
- Talk to users: Get better at explaining technical things clearly and simply.
- Plan how to fix things: Make and use good plans for solving IT problems.
- Write down what you find: Write clear reports and share what you've learned with teams and supervisors.

from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Master the essentials of IT support with our IT Support Technician Course, designed for technology professionals looking to boost their skills. Dig into spotting and fixing common technical problems, from software glitches to hardware faults. Learn good troubleshooting ways, use important IT support tools, and come up with ways to sort things out. Get better at talking to people so you can explain things in a way that's easy to understand and write clear instructions. Take your career to the next level with practical, top-notch training made for success in the real world.
Elevify advantages
Develop skills
- Sort out software problems: Learn how to find and fix software issues properly.
- Fix network problems: Learn how to troubleshoot and sort out connectivity issues well.
- Talk to users: Get better at explaining technical things clearly and simply.
- Plan how to fix things: Make and use good plans for solving IT problems.
- Write down what you find: Write clear reports and share what you've learned with teams and supervisors.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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