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IT Support Course
Master the basics of IT support with our complete IT Support Course, designed for tech professionals keen to improve their skills. Dive deep into sorting out email problems, important network connections, and managing email servers. Get good at understanding how email systems work, put in place working solutions, and check logs carefully. Learn to write things down and report clearly, making sure problems don't happen again in the future. This top-notch, hands-on course is your way to becoming an IT support expert.
- Get good at email troubleshooting: Find and fix everyday email problems quickly.
- Network diagnostics: Use tools like ping and traceroute to sort out connection problems.
- Email server management: Set up, update, and keep an eye on how well the server is working.
- Log analysis skills: Spot patterns and understand server logs to help before problems start.
- Technical documentation: Write down how you fixed problems and write clear technical reports.

from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Master the basics of IT support with our complete IT Support Course, designed for tech professionals keen to improve their skills. Dive deep into sorting out email problems, important network connections, and managing email servers. Get good at understanding how email systems work, put in place working solutions, and check logs carefully. Learn to write things down and report clearly, making sure problems don't happen again in the future. This top-notch, hands-on course is your way to becoming an IT support expert.
Elevify advantages
Develop skills
- Get good at email troubleshooting: Find and fix everyday email problems quickly.
- Network diagnostics: Use tools like ping and traceroute to sort out connection problems.
- Email server management: Set up, update, and keep an eye on how well the server is working.
- Log analysis skills: Spot patterns and understand server logs to help before problems start.
- Technical documentation: Write down how you fixed problems and write clear technical reports.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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