Conversational AI Course
4.1/5
This course equips learners with practical skills to design, build, and optimize conversational AI assistants, focusing on NLU, dialogue management, security, integrations, and performance metrics for real-world deployment.

4.1 in rating
from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Conversational AI Course teaches you how to scope and design an internal assistant, select the right NLU platform, define intents and entities, and build effective dialogue flows for chat or voice. Learn to handle PII, log interactions responsibly, integrate with authentication and ticketing systems, and use metrics, error analysis, and A/B testing to continuously improve real-world performance.
Elevify advantages
Develop skills
- Design hybrid chat flows: smooth self-service, failure recovery, and handoff.
- Build secure IT helpdesk bots: intents, entities, and backend integrations.
- Optimize channel UX: tailor flows for voice, chat, latency, and compliance.
- Craft robust NLU: define intents, sample utterances, and slot strategies fast.
- Monitor and improve bots: log data, track KPIs, and run A/B tests.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to switch platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.

André FelipePrompt Engineering Student
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