Business and Technology Course
This course equips participants with essential skills to evaluate retail performance, integrate technology systems, and implement strategies for improved business outcomes in a technology-driven retail environment.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Business and Technology Course assists you in swiftly assessing retail performance, identifying stakeholders, and repairing disrupted cross-functional processes. You will learn to create data flows spanning CRM, BI, e-commerce, and finance, establish defined roles, and develop staged implementation strategies incorporating KPIs, testing, and oversight to achieve reliable integrations, enhanced customer interactions, and quantifiable margin gains.
Elevify advantages
Develop skills
- Retail value assessment: rapidly identify margin shortfalls and customer experience deficiencies in technology-driven retail operations.
- Integration planning: outline complete data pathways across CRM, BI, ERP, and e-commerce systems.
- Data management: implement master data management, quality standards, and a unified customer perspective efficiently.
- Planning and KPIs: construct incremental technology strategies aligned with executive objectives and retail indicators.
- Change and risk oversight: handle deployment, staff training, and surveillance for dependable functionality.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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