Social Support Training
Develop strong, ethical skills in social support for social work. Master active listening, empathy, risk assessment, boundary-setting, burnout prevention, and effective referral planning to confidently guide individuals through crises and towards appropriate next steps with safety and resilience.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course provides practical tools for delivering safe emotional support in tough times. You will master active listening, empathy, validation, boundary-setting, and burnout prevention. Gain skills in risk assessment, escalation, safety planning, coping strategies, and linking people to local services swiftly.
Elevify advantages
Develop skills
- Crisis listening mastery: deliver quick, evidence-based emotional support.
- Safety risk screening: identify self-harm indicators and apply escalation protocols.
- Motivational engagement: employ empathy and basic MI to encourage behaviour shifts.
- Resource navigation: create action plans and link to community services.
- Professional resilience: establish boundaries, debrief properly, and avoid burnout.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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