Personal Services Sector Manager Training
Develop leadership skills for managing social care teams confidently. Master service models, scheduling, risk management, KPIs, and staff support to boost client safety, outcomes, and satisfaction in personal services environments. This training equips managers with practical strategies for reliable operations and continuous improvement.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain practical tools to organise teams, define roles, and allocate clients for safe, consistent support in personal services. Master building effective schedules, tracking KPIs, complying with local authorities, and enhancing quality, risk management, and documentation. Learn strategies for staff wellbeing, clear communication, and ongoing improvement to ensure reliable service delivery and superior client outcomes.
Elevify advantages
Develop skills
- Design care teams with clear roles, caseloads, and escalation paths.
- Track KPIs using simple dashboards for visits, incidents, and outcomes.
- Lead quality and risk management through care plans, safety checks, and investigations.
- Plan efficient rotas matching staff to client needs with flexible safe schedules.
- Support staff wellbeing via supervision, training, and stress reduction.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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