Night Supervisor Training
Night Supervisor Training prepares social work professionals for night shifts by teaching trauma-informed care, de-escalation methods, safety protocols, and thorough documentation. It ensures dignity, protection, and effective support for guests and staff during high-pressure situations, promoting confident leadership and compliance.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course provides practical strategies for night supervisors to handle difficult shifts confidently. It covers trauma-informed care, de-escalation techniques, crisis communication, and supporting guests with complex needs and vouchers. Participants develop skills in safety, security, staff management, and precise documentation to safeguard guests, staff, and property while upholding dignity and regulatory compliance throughout every shift.
Elevify advantages
Develop skills
- Tra trauma-informed supervision: Implement safety and dignity protocols swiftly in hotel settings.
- Night crisis de-escalation: Apply calm communication, tone, and positioning to resolve conflicts.
- Managing guests with complex needs: Coordinate vouchers, rights, and referrals to social services.
- Night safety leadership: Evaluate risks, guide staff, and determine needs for police or EMS response.
- Mastering incident reporting: Document events accurately for handover to day managers and agencies.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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