Administrative Assistance to Individuals Training
Develop essential administrative skills for social work in Namibia: evaluate client needs, explain benefits using simple language, fill out forms accurately, manage records securely, safeguard privacy, and guide people through housing, food, health, and income support programs with assurance and efficiency.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This training equips you with practical skills to assist individuals with local welfare programs, benefits, and health coverage. Master clear communication, trauma-informed approaches, risk assessment, privacy protection, and documentation handling. Utilise step-by-step workflows, digital tools, and referral strategies to efficiently complete applications and confidently support clients.
Elevify advantages
Develop skills
- Navigate benefits systems: swiftly connect clients to local assistance programs.
- Communicate rights clearly: employ straightforward language, scripts, and teach-back methods.
- Assess client risks quickly: identify gaps in housing, income, safety, and health.
- Safeguard client information: implement confidentiality, consent, and secure record-keeping.
- Process applications effectively: assist with online forms, uploads, and meeting deadlines.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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