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Quality Management in Archives and Libraries Course

Quality Management in Archives and Libraries Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course teaches how to evaluate cataloging and user service issues in archives and libraries, create effective quality indicators, and establish SMART targets. Participants gain skills in error detection workflows, gathering feedback, monitoring services, developing action plans, handling risks, and maintaining improvements via tools, templates, and training.

Elevify advantages

Develop skills

  • Design quality metrics for cataloging and service performance.
  • Write SMART objectives for library quality targets.
  • Implement QA workflows to detect and fix cataloging errors.
  • Standardize user service with scripts, surveys, and feedback.
  • Plan actions to manage risks and sustain quality improvements.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

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Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.
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