Medical Secretarial Course
This course equips learners with essential skills for medical secretarial roles, focusing on patient management, confidentiality, and efficient administrative practices to support healthcare operations.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Medical Secretarial Course develops practical abilities to handle patient registration, personal details, and insurance coverage precisely, safeguard confidentiality and health records, and adhere to privacy regulations akin to HIPAA. Acquire skills in courteous interaction, dispute handling, and basic clinical telephone assessment, along with effective appointment planning, electronic medical record entry, time organisation, and precise record-keeping to enhance patient satisfaction and clinic operations.
Elevify advantages
Develop skills
- Proficiency in medical confidentiality: implement privacy guidelines similar to HIPAA in daily front-desk duties.
- Courteous patient interaction: manage disputes, grievances, and difficult updates.
- Fundamentals of clinical telephone assessment: identify warning signs and promptly refer urgent issues.
- Effective appointment management: streamline clinic operations, reduce missed appointments, and coordinate multi-specialist schedules.
- Precise electronic medical record entry: record information, observations, and measures accurately for audits.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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