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Medical Reception Course

Medical Reception Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Medical Reception Course equips you with practical tools to manage busy front desks confidently. You'll learn clear procedures for patient arrivals, basic triage, and privacy regulations, along with scripts for handling calls, scheduling, delays, and no-shows. Develop strong communication and de-escalation skills, implement infection control at the desk, and utilise checklists, reports, and workflows to maintain organised, safe, and professional daily operations.

Elevify advantages

Develop skills

  • Patient intake mastery: apply quick, accurate identification, triage, and privacy steps.
  • Appointment control: schedule, confirm, and manage no-shows using clear scripts.
  • De-escalation tactics: handle upset or late patients with calm, firm communication.
  • Front desk organisation: streamline workflows, documents, and infection control.
  • Daily clinic reporting: use checklists and metrics to track operations and enhance service.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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