Administrative Reception Agent Training
Administrative Reception Agent Training equips you with essential front desk skills for secretariat and corporate settings. Master professional communication, emergency response, visitor and phone management, technology use, and lobby upkeep to deliver reliable service daily. This practical course ensures confident performance in high-pressure environments.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This practical course teaches confident front desk skills including customer service scripts, professional phone handling, visitor and delivery management, task prioritisation, safety communication, emergency procedures, lobby maintenance, tech tools, privacy protocols, and performance metrics for consistent high-quality service.
Elevify advantages
Develop skills
- Professional scripts for handling VIPs, callers, and walk-ins with calm authority.
- Emergency response skills for guiding alarms, evacuations, and incident logs clearly.
- Reception procedures to manage visitors, deliveries, and calls using secure workflows.
- Tech-savvy front desk operations with booking tools, phone systems, and visitor software.
- Lobby operations to keep reception clean, compliant, and ready for peak traffic.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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