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Administrative and Reception Agent Training

Administrative and Reception Agent Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Gain practical skills for front desk excellence through Administrative and Reception Agent Training. Master phone etiquette, message taking, polite scripts for calls, emails, and visits. Build customer service prowess, conflict de-escalation techniques, time management, and precise recordkeeping to provide professional, organized support consistently.

Elevify advantages

Develop skills

  • Professional call handling: capture full messages and route calls flawlessly.
  • Front desk mastery: greet, triage, and prioritize visitors and calls fast.
  • Administrative organization: keep logs, schedules, and follow-ups perfectly updated.
  • Polished communication: deliver clear, courteous phone and email responses.
  • Complaint resolution: de-escalate conflicts and document incidents efficiently.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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