from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Customer Training Course teaches you how to design targeted CRM programmes that align with actual workflows, from role-specific curricula and delivery methods to defined objectives and trackable results. You'll learn to outline processes, develop useful modules, set up evaluations and feedback mechanisms, and promote 90-day uptake using checklists, coaching strategies, and reporting tools that encourage steady, top-notch platform engagement.
Elevify advantages
Develop skills
- Design CRM training plans: divide audiences and select effective formats quickly.
- Map client sales workflows: convert CRM requirements into straightforward, quantifiable targets.
- Build practical CRM modules: covering leads, pipeline, activities, and reporting.
- Create adoption resources: launch emails, manager updates, and coaching guides.
- Launch 90-day CRM adoption plans: monitor key indicators, strengthen usage, and minimise pushback.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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