Customer Service in the Sales Process Course
Elevate your sales game with top-notch customer service skills: deliver memorable greetings, spot customer needs quickly, tackle concerns head-on, soothe frustrated buyers, and seal deals assuredly—all to foster loyalty, encourage comebacks, and shine as a standout sales expert in retail environments.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain confidence in greeting shoppers warmly, assessing their preferences swiftly, and smoothly escorting them from try-ons to purchase. Master soothing de-escalation words, straightforward refund policies, persuasive responses to hesitations, and winning close techniques. Strengthen item expertise, share easy upkeep tips, and refine your approach through ongoing feedback and self-review for better customer connections.
Elevify advantages
Develop skills
- Master de-escalation: soothe irate customers rapidly using reliable phrases.
- Craft powerful greetings: build instant trust and lasting first impressions.
- Handle objections effectively: resolve worries about cost, sizing, and quality to drive sales.
- Provide needs-focused styling: pair shapes, hues, and ensembles perfectly for every client.
- Execute post-sale follow-ups: offer maintenance advice, welcome revisits, and nurture loyalty.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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