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Customer Service in the Sales Process Course

Customer Service in the Sales Process Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Gain confidence in greeting shoppers warmly, assessing their preferences swiftly, and smoothly escorting them from try-ons to purchase. Master soothing de-escalation words, straightforward refund policies, persuasive responses to hesitations, and winning close techniques. Strengthen item expertise, share easy upkeep tips, and refine your approach through ongoing feedback and self-review for better customer connections.

Elevify advantages

Develop skills

  • Master de-escalation: soothe irate customers rapidly using reliable phrases.
  • Craft powerful greetings: build instant trust and lasting first impressions.
  • Handle objections effectively: resolve worries about cost, sizing, and quality to drive sales.
  • Provide needs-focused styling: pair shapes, hues, and ensembles perfectly for every client.
  • Execute post-sale follow-ups: offer maintenance advice, welcome revisits, and nurture loyalty.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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