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Customer Interaction Skills Course

Customer Interaction Skills Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course equips you to manage customer conversations with assurance, understanding, and precision. You will learn to spot emotional signals, pose specific probing questions, and organise efficient 30-minute discussions. Employ straightforward, convincing talk suited for non-expert small business operators, tackle concerns together, and apply mirroring plus role-playing to swiftly enhance each client session.

Elevify advantages

Develop skills

  • Persuasive value narratives: convey benefits to small shop owners using simple terms.
  • Mastery of 30-minute discussions: organise flow, listen intently, and direct to definite actions.
  • Empathetic sales approach: detect feelings, reply thoughtfully, and establish quick rapport.
  • Effective concern resolution: handle cost, timing, and uncertainty without initial price cuts.
  • Impactful session preparation: investigate prospects, adapt dialogues, and highlight CRM gains.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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