Customer Interaction Skills Course
Gain expertise in empathy, attentive listening, and straightforward messaging to conduct effective 30-minute sales discussions. Customise CRM proposals, address pushback assuredly, and convert small business talks into enduring, trust-filled partnerships that drive results.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you to manage customer conversations with assurance, understanding, and precision. You will learn to spot emotional signals, pose specific probing questions, and organise efficient 30-minute discussions. Employ straightforward, convincing talk suited for non-expert small business operators, tackle concerns together, and apply mirroring plus role-playing to swiftly enhance each client session.
Elevify advantages
Develop skills
- Persuasive value narratives: convey benefits to small shop owners using simple terms.
- Mastery of 30-minute discussions: organise flow, listen intently, and direct to definite actions.
- Empathetic sales approach: detect feelings, reply thoughtfully, and establish quick rapport.
- Effective concern resolution: handle cost, timing, and uncertainty without initial price cuts.
- Impactful session preparation: investigate prospects, adapt dialogues, and highlight CRM gains.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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