Client Manager Training
This course equips you with essential skills for managing B2B SaaS clients. Learn to cut churn, conduct powerful meetings, execute 90-day retention plans, and craft 12-month growth strategies. Perfect for sales professionals handling renewals, expansions, and key relationships, ensuring stronger client bonds and business growth.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain practical tools to safeguard renewals and grow B2B SaaS accounts. Master identifying churn risks, implementing 90-day retention plans, leading impactful meetings, and coordinating team support. Develop expertise in assessing risks, spotting opportunities, and planning 12-month expansions for lasting, profitable client partnerships.
Elevify advantages
Develop skills
- Spot B2B SaaS churn risks quickly and respond confidently.
- Plan effective client meetings like kickoffs, QBRs, and renewals.
- Develop 90-day retention strategies to secure renewals.
- Map out account expansion with cross-sell and upsell opportunities.
- Score client health and risks to focus on key actions.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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