from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course provides a straightforward, step-by-step method for greeting customers, asking the right questions, and assisting with fitting room experiences that encourage confident purchases. You'll learn practical scripts for making recommendations, addressing price concerns, closing sales smoothly, and dealing with challenging situations, along with role-playing exercises, performance metrics, and a two-week plan to rapidly increase sales conversions and customer returns.
Elevify advantages
Develop skills
- Structured retail sales process: greet, explore needs, recommend, close, and follow up.
- Apparel styling and additional sales: assemble outfits, upsell, and cross-sell efficiently.
- Managing objections in the store: address price worries and maintain profit margins.
- Retail closing and customer loyalty: finalise sales and promote repeat business effortlessly.
- Dealing with difficult customers: calm tensions, restore service, and preserve relationships.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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