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Retail Sales Associate Course

Retail Sales Associate Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course provides a straightforward, step-by-step method for greeting customers, asking the right questions, and assisting with fitting room experiences that encourage confident purchases. You'll learn practical scripts for making recommendations, addressing price concerns, closing sales smoothly, and dealing with challenging situations, along with role-playing exercises, performance metrics, and a two-week plan to rapidly increase sales conversions and customer returns.

Elevify advantages

Develop skills

  • Structured retail sales process: greet, explore needs, recommend, close, and follow up.
  • Apparel styling and additional sales: assemble outfits, upsell, and cross-sell efficiently.
  • Managing objections in the store: address price worries and maintain profit margins.
  • Retail closing and customer loyalty: finalise sales and promote repeat business effortlessly.
  • Dealing with difficult customers: calm tensions, restore service, and preserve relationships.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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