Retail Assistant Course
This course equips participants with essential retail assistant competencies, including superior customer service, fitting room oversight, loss prevention strategies, visual merchandising techniques, effective time management, and store safety measures. Participants acquire practical scripts and routines to elevate sales performance, minimise inventory shrinkage, and maintain an efficient sales environment throughout operations.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Enhance your front-line retail skills through this practical course focused on everyday shift challenges. Gain knowledge in service protocols, efficient communication techniques, fitting room management, basic loss prevention, and rapid visual merchandising standards. Develop expertise in time management, daily micro-routines, and safety procedures to manage peak periods effectively, assist colleagues, and deliver seamless shopping experiences for all customers.
Elevify advantages
Develop skills
- Fitting room oversight: regulate customer flow, curb losses, and safeguard stock efficiently.
- Core retail service: welcome customers, provide assistance, and finalise transactions seamlessly during peak times.
- Customer interaction scripts: address grievances, promote add-ons, and settle disputes promptly.
- Visual merchandising tasks: neatly fold items, align products, and refresh displays swiftly to drive sales.
- Retail task prioritisation: organise duties, maintain order, and ensure sales floor security.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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