Pet Shop Sales Training
Enhance pet shop sales through ethical and assured customer guidance. Gain skills in needs-focused product suggestions, objection management, foundational knowledge on pet safety and welfare, plus product insights to effectively serve customers, safeguard animals, and drive retail revenue in pet environments.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you to assist pet owners confidently with suitable products using empathy and precision. Master key questions, handle objections smoothly, apply ethical closing techniques, and grasp basics of nutrition, safety, and welfare for dogs, cats, and small pets. Develop strong product expertise, quick fact-checking abilities, and guidelines for referring to vets to deliver reliable, trust-enhancing recommendations.
Elevify advantages
Develop skills
- Ethical pet sales discussions: pose superior questions, listen attentively, conclude assuredly.
- Rapid pet product selection: harmonise budget, safety, and genuine animal requirements.
- Essential pet nutrition knowledge: interpret labels, identify issues, direct selections.
- Safety prioritised guidance: address allergens, disease risks, product recalls, and child-friendly pets.
- Retail verification abilities: check pet details online and recognise vet referral needs.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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