In-Store Sales Training
Elevate retail performance through practical in-store sales instruction. Gain expertise in effective greetings, uncovering customer needs, recommending products, addressing complaints, and techniques for closing sales, cross-selling, plus merchandising that transforms visitors into devoted, valuable patrons. This course equips you to maximise every shop interaction for lasting success and increased loyalty.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Enhance shop sales with this brief, hands-on programme teaching assured customer greetings, clever probing questions, and adaptable talk scripts. Master suggesting items by their advantages, managing pushback, and sorting complaints without losing customer trust. Build skills in finalising sales, adding extras, display setups, and everyday shop floor tasks to make each visit welcoming, supportive, and reason to come back.
Elevify advantages
Develop skills
- Master shop conversations: greet warmly, ask smart questions, and steer buyers smoothly.
- Quickly resolve complaints: soothe unhappy shoppers and safeguard store allegiance.
- Close sales confidently: recognise purchase cues and upsell or cross-sell effortlessly.
- Expertly match products: link customer wants to styles, materials, and perks rapidly.
- Learn basic visual merchandising: create striking displays that turn passersby into buyers.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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