Commerce Employee Training
Commerce Staff Training Programme develops capable retail workers with solid customer service, time organisation, safety awareness, and shop operations expertise—empowering teams to cope with peak periods, settle grievances, secure stock, and increase revenue through courteous, expert assistance. This focused training ensures staff thrive in fast-paced retail settings across Namibia.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Commerce Staff Training Programme equips you with practical abilities to manage demanding shifts confidently. Gain essential techniques for time management, effective communication, and smooth upselling while upholding top service levels. Master checklists, conversation guides, safety protocols, incident handling, loss prevention fundamentals, and policy rules to assist customers, safeguard the shop, and deliver consistent performance daily.
Elevify advantages
Develop skills
- Quick retail task sorting: prioritise safety, service, and operations during busy times.
- Customer dispute handling: calm pricing and promotion conflicts swiftly.
- Busy sales conversations: straightforward, courteous scripts for upselling and loyalty promotions.
- Shop operations basics: POS fundamentals, stockroom management, and fitting room efficiency.
- Retail risk management: incident documentation, loss prevention, and child safety measures.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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