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Quality Analyst Course

Quality Analyst Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Quality Analyst Course equips you with hands-on skills to define metric scopes, map out process steps, and verify data from essential systems. You'll learn to compute accuracy, damage, return, and complaint metrics, conduct root cause analysis, and create straightforward dashboards. Additionally, you'll develop expertise in monitoring plans, automation, corrective measures, and best practices that steadily lower defects and enhance customer satisfaction.

Elevify advantages

Develop skills

  • Define QA metrics: establish clear order, damage, and complaint KPIs swiftly.
  • Analyse defects: apply Pareto, 5 Whys, and fishbone methods to operational issues.
  • Build QA dashboards: monitor leading and lagging indicators in real time.
  • Design monitoring plans: set up alerts, thresholds, and escalation procedures for operational teams.
  • Drive improvements: test fixes, assess impact, and reduce defects efficiently.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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